What We Collect and Why
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use to fund your wallet. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to
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match it to your account. We do not store your mobile banking PIN or wallet password at any point. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. Cookies track
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your session state so you stay logged in across pages; you can manage cookie preferences through your browser settings. We keep your data for as long as your account is active and for a period after closure as required by applicable law. We do not sell
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your personal data to third parties. Any third-party service providers we work with — such as payment processors for bKash, Nagad, and Rocket transactions — receive only the data they need to complete that specific function. Your data is processed in accordance with applicable law, and
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your rights under that law apply where you are located.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.